We have prepared this privacy policy (version 20.08.2024-322861602) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the controller – and the processors commissioned by us (e.g. providers) – process, will process in the future and what lawful options you have. The terms used are to be understood as gender-neutral.
In short, we provide you with comprehensive information about the data we process about you.
Data protection declarations usually sound very technical and use technical legal terms. This privacy policy, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. Where it is conducive to transparency, technical terms are explained in a reader-friendly way, links to further information are provided and graphics are used. We thus inform you in clear and simple language that we only process personal data as part of our business activities if there is a corresponding legal basis. This is certainly not possible by providing explanations that are as concise, unclear and legally technical as possible, as is often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative and perhaps there is one or two pieces of information that you did not yet know.
If you still have any questions, we would ask you to contact the responsible body named below or in the legal notice, follow the links provided and look at further information on third-party websites. Our contact details can of course also be found in the legal notice.
This privacy policy applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (processors). By personal data, we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person’s name, email address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes
In short: the privacy policy applies to all areas in which personal data is processed in the company in a structured manner via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.
In the following privacy policy, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can of course read this EU General Data Protection Regulation online at EUR-Lex, the gateway to EU law, at https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679.
We only process your data if at least one of the following conditions applies:
Other conditions such as the performance of recordings in the public interest and the exercise of official authority as well as the protection of vital interests do not generally apply to us. If such a legal basis is relevant, it will be indicated at the appropriate point.
In addition to the EU Regulation, national laws also apply:
In Austria, this is the Federal Act on the Protection of Natural Persons with regard to the Processing of Personal Data (Data Protection Act), or DSG for short.
In Germany, the Federal Data Protection Act (BDSG) applies.
If other regional or national laws apply, we will inform you about them in the following sections.
If you have any questions about data protection or the processing of personal data, you will find the contact details of the person or body responsible below:
Witold Gornik
Fritz-Bauer-Straße 15
81249 Munich
Email: info@gostrats.com
It is a general criterion for us that we only store personal data for as long as is absolutely necessary for the provision of our services and products. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.
If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible, provided there is no obligation to store it.
We will inform you below about the specific duration of the respective data processing if we have further information on this.
In accordance with Articles 13 and 14 GDPR, we inform you of the following rights to which you are entitled in order to ensure fair and transparent data processing:
If the processing of your data is based on Article 6(1)(e) (public interest, exercise of official authority) or Article 6(1)(f) (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.
If data is used for direct marketing purposes, you can object to this type of data processing at any time. We may then no longer use your data for direct marketing.
If data is used for profiling, you can object to this type of data processing at any time. We may then no longer use your data for profiling.
Under Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g. profiling).
According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can lodge a complaint with the data protection authority at any time if you believe that the processing of your personal data violates the GDPR.
In short: you have rights – do not hesitate to contact the controller listed above!
If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:
Bavaria Data Protection Authority
State Commissioner for Data Protection: Prof. Dr. Thomas Petri
Address: Wagmüllerstr. 18, 80538 Munich
Telephone number: 089/21 26 72-0
E-mail address: poststelle@datenschutz-bayern.de
Website: https://www.datenschutz-bayern.de/
We only transfer or process data to countries outside the scope of the GDPR (third countries) if you consent to this processing or other legal permission exists. This applies in particular if the processing is required by law or necessary to fulfill a contractual relationship and in any case only to the extent that this is generally permitted. In most cases, your consent is the most important reason for us to process data in third countries. The processing of personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, may mean that personal data is processed and stored in unexpected ways.
We expressly point out that, according to the European Court of Justice, there is currently only an adequate level of protection for data transfers to the USA if a US company that processes personal data of EU citizens in the USA is an active participant in the EU-US Data Privacy Framework. You can find more information on this at: https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en
Data processing by US services that are not active participants in the EU-US Data Privacy Framework may result in data not being processed and stored anonymously. Furthermore, US government authorities may be able to access individual data. In addition, data collected may be linked to data from other services of the same provider if you have a corresponding user account. Where possible, we try to use server locations within the EU if this is offered.
We will inform you in more detail about data transfer to third countries, if applicable, in the appropriate sections of this privacy policy.
In order to protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymize personal data. In this way, we make it as difficult as possible for third parties to infer personal information from our data.
Art. 25 GDPR refers to “data protection by design and by default”, meaning that we always think about security and take appropriate measures for both software (e.g. forms) and hardware (e.g. access to the server room). If necessary, we will discuss specific measures below.
TLS, encryption and https sound very technical – and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transmit data tap-proof on the Internet.
This means that the complete transmission of all data from your browser to our web server is secured – nobody can “listen in”.
We have thus introduced an additional layer of security and comply with data protection by design (Article 25(1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser, to the left of the Internet address (e.g. examplepage.com) and the use of the https scheme (instead of http) as part of our Internet address.
If you would like to know more about encryption, we recommend a Google search for “Hypertext Transfer Protocol Secure wiki” to find good links to further information.
If you contact us and communicate with us by telephone, e-mail or online form, personal data may be processed.
The data is processed for the purpose of handling and processing your question and the associated business transaction. The data is stored for as long as necessary and for as long as the law requires.
Data subjects
All persons who contact us via the communication channels provided by us are affected by the above-mentioned processes.
Telephone
When you call us, the call data is stored pseudonymously on the respective end device and at the telecommunications provider used. In addition, data such as name and telephone number can be sent by e-mail and stored to answer the request. The data is deleted as soon as the business case has been completed and legal requirements allow.
E-mail
If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone, etc.) and data may be stored on the e-mail server. The data will be deleted as soon as the business case has been completed and legal requirements permit.
Online forms
If you communicate with us using an online form, data will be stored on our web server and may be forwarded to an e-mail address. The data will be deleted as soon as the business case has been completed and legal requirements permit.
Legal basis
The processing of the data is based on the following legal basis:
Art. 6 para. 1 lit. a GDPR (consent): You give us your consent to store your data and to use it for the purposes of the business case;
Art. 6 para. 1 lit. b GDPR (contract): There is a need to fulfill a contract with you or a processor such as the telephone provider or we have to process the data for pre-contractual activities, such as preparing an offer;
Art. 6 para. 1 lit. f GDPR (legitimate interests): We want to handle customer enquiries and business communication in a professional manner. To do this, certain technical facilities such as e-mail programs, exchange servers and mobile phone operators are necessary to enable efficient communication.
In this section, we would like to explain what a data processing agreement is and why it is needed. Because the word “data processing agreement” is quite a mouthful, we will often use the acronym DPA in the text. Like most companies, we do not work alone, but also use the services of other companies or individuals. By involving various companies or service providers, we may pass on personal data for processing. These partners then act as processors with whom we conclude a contract, the so-called order processing contract (AVV). The most important thing for you to know is that the processing of your personal data is carried out exclusively on our instructions and must be regulated by the AVV.
Who are processors?
As a company and website owner, we are responsible for all the data we process about you. In addition to the data controller, there may also be so-called data processors. This includes any company or person who processes personal data on our behalf. To be more precise and according to the GDPR definition: any natural or legal person, public authority, agency or other body that processes personal data on our behalf is considered a data processor. Contract processors can therefore be service providers such as hosting or cloud providers, payment or newsletter providers, or large companies such as Google or Microsoft.
For a better understanding of the terminology, here is an overview of the three roles in the GDPR:
Data subject (you as a customer or interested party) → Controller (we as a company and client) → Processor (service providers such as web hosts or cloud providers)
Contents of a data processing agreement
As mentioned above, we have concluded a data processing agreement with our partners who act as data processors. This agreement stipulates, above all, that the data processor processes the data to be processed exclusively in accordance with the GDPR. The agreement must be concluded in writing, but in this context, electronic conclusion of the agreement is also considered to be “in writing”. The processing of personal data only takes place on the basis of the agreement. The following must be included in the agreement:
Binding to us as the controller
Duties and rights of the controller
Categories of data subjects
Type of personal data
Type and purpose of data processing
Subject and duration of data processing
Place of data processing
Furthermore, the contract contains all the obligations of the processor. The most important obligations are:
To ensure data security measures
To take possible technical and organizational measures to protect the rights of the data subject
to keep a data processing register
to cooperate with the data protection supervisory authority at the latter’s request
to carry out a risk analysis in relation to the personal data received
sub-processors may only be commissioned with the written consent of the controller
You can see what an AVV looks like in practice at https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-mustervertrag-auftragsverarbeitung.html, for example. A sample contract is presented here.
Congratulations!
If you are reading these lines, you have really “fought” your way through our entire data protection declaration or at least scrolled down to this point. As you can see from the length of our data protection declaration, we take the protection of your personal data very seriously.
It is important to us to inform you to the best of our knowledge and belief about the processing of personal data. However, we do not only want to tell you which data is processed, but also to explain the reasons for using various software programs. As a rule, data protection declarations sound very technical and legal. However, since most of you are not web developers or lawyers, we also wanted to take a different approach linguistically and explain the facts in simple and clear language. Of course, this is not always possible due to the nature of the subject matter. Therefore, the most important terms are explained in more detail at the end of the data protection declaration.
If you have any questions about data protection on our website, please do not hesitate to contact us or the responsible body. We hope you have a pleasant time and hope to see you again soon on our website.
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Source: Created with the data protection generator from AdSimple